Your Parts Depot was born out of the idea that a parts distribution company can also be a customer service focused company. Its founder, JamesCowell, spent 8 years in the device repair business focusing on the Education environment. As the owner of AppleCrossing and former partner of K12 Tech, he learned that in order to have a successful company with opportunities to grow, the customer experience must always be the primary focus. One of his biggest challenges when servicing customers was the ability to find high-quality parts at a good price.
With that in mind, James set his sights on starting a parts distribution company that can focus on the customer experience while providing the best after-market repair parts available for iPads, Chromebooks, and Laptops. In addition, to make sure the customer’s experience the kind of service they expect, Your Parts Depot offers completely free shipping to anywhere in the United States and has the easiest, no-questions-asked return policy in the industry.